Beyond the Comfort Zone: High Performers confronting change and automation
Essential reading for high performers feeling uneasy about change or leaders concerned about their team, we cover why change can be especially confronting for high performers.
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Navigating the niche: Why your financial advice firm needs to get specific to get ahead
Identifying and targeting a specific audience allows financial advice firms to stand out in a crowded market, creating a strong brand identity that resonates with specific client segments, leading to higher engagement and referral rates.
The art of deciding when to delegate
Explore the strategic art of delegation in financial advice to enhance team efficiency, optimise client relationships, and turn business challenges into opportunities for growth.
Quick tips: Five things your financial advice website should have to stay cyber safe
Embark on a journey of empowerment with our guide to cybersecurity for financial advisers, transforming digital security from a daunting challenge into a powerful demonstration of your commitment to client safety and trust.
Digital doorways: Navigating the client portal terrain for financial advisers
A strategic exploration into the world of client portals. Discover the nuanced terrain, common pitfalls, and the roadmap to successfully navigate this digital landscape. A must read for any adviser considering a client portal.
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Acquisition Planning Part 2: The power of operational excellence
Delve into the intricacies of acquisition planning focusing on operational excellence, client experience enhancement, and tackling transitional uncertainties.
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So, you’re thinking about an acquisition… Part 1
In this blog, the first in a series covering mergers and acquisitions, we’ll be covering what to do to start getting your financial advice business ready to acquire.
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Embracing virtual co-working spaces at Simply Kaizen
Learn about our approach to remote work for our Brisbane-based team, which we’ve been embracing since 2019.
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The power of Google Reviews in financial advice
Learn the impact of Google reviews in financial advice, managing feedback, and strategies for effective review collection.
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A ‘fit for purpose’ advice record and what it could mean
Let’s consider what a ‘fit for purpose’ advice record could mean, what it doesn’t mean, and what you can do today.
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Client Segmentation Part 2: Unlocking the flavour of each client segment
This post explores the importance and potential of overlooked client segments in financial advice, and how effective management of these groups can enhance a practice’s diversity and value.
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Client Segmentation Part 1: The unseen ripple effect of Fee Disclosure Statements
Exploring the unintended impact of Fee Disclosure Statements in financial advice segmentation models, this post sheds light how segmentation has changed and underscores the importance of a segmentation strategy in managing your business.
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You’ve got a website, but does it look and feel alive?
Learn how to revitalise your financial advice website and build trust with potential clients. Explore effective strategies for keeping your online presence vibrant, engaging, and most importantly, alive in today’s digital landscape.
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Break free from paralysis: Small steps anyone can take to make work better
Learn how to embrace the Kaizen theory of small, incremental improvements to start fine-tuning your advice practice’s efficiency right now, without breaking the bank or your sanity.
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Taming process entropy: How to keep the Rubik’s Cube solved
The key to preventing process entropy is ongoing vigilance, and in this blog post, we’ll discuss the importance of resources, training, and checks to keep your data organised and your processes efficient.
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A thought process of how to approach Statements of Advice (and other complex advice documents)
Regulatory risk has a very real impact on business, and with the Quality of Advice Review there is a risk of change and in turn costs. However, the greater cost may be in paralysis driven by unnecessary uncertainty.
Quick tip: Should you list your email on your advice website?
This quick tip covers the pros and cons of listing your email address or team email addresses on your website, which is particularly relevant for professional advisers in trusted positions, such as financial advisers.
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Top tips on managing common mistakes, unprofitable clients, and complex change
Here are three helpful videos that provide businesses advice on managing common mistakes, unprofitable clients, and complex change.
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Five tips for advisers managing their Outlook calendar when using Calendly
Perhaps, someone has set up a Calendly for you, but you need to know what to do beyond rocking up to appointments. This article is for you.
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Managing expectations, paraplanning problems, and business goals
Three informative videos that offer businesses advice on managing expectations, paraplanning problems, and business goals.
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Decision-making, delegating responsibilities, and managing your micromanaging
Three short videos that provide advice on decision-making, delegating responsibilities, and managing your micromanaging.
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Tips on naming conventions, SOA structuring, offshoring, and more.
Four videos that explore naming conventions, SOA structuring, offshoring, and more.
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How to get an ROI when creating content, building a process that anticipates needs, and managing for attention.
Three videos with advice on creating content, anticipating needs, and managing for attention.
How to write better emails, avoid ‘complexity creep’ and more…
Three informative videos on writing emails concisely, avoiding ‘complexity creep’, and the role of choice in the trade-off between client experience and efficiency.
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Tips for technology selection, social media, and data integrity
These videos offer advice on choosing new technology, avoiding mistakes on social media, and data integrity.
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Gender assumptions, risk elimination, client segmentation, and more
Four insightful videos on creating digital content, gender assumptions in financial services, client segmentation, and eliminating risk.
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Continuous improvement as a double-edged sword
Being open to change and having a continuous improvement mindset are great things, but stubbornness can have value too.
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CRM mistakes, understanding processes, and more
Three videos that provide advice on avoiding common CRM mistakes, blaming the process not the person, and understanding how a lack of ownership can stall improvement.
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The subtle art of hyperlinking like a ninja
Client service, delivered digitally, includes a basic and often overlooked element. How to hyperlink effectively.
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Images on advice websites – A guide
Need advice on how to improve imagery and design on your advice website? This article will give you the essentials to create an engaging web experience.
eSignatures: A missed opportunity
Learn about the benefits of moving your team to esignatures, and the drawbacks of sticking to the status quo with wet signatures.
My favourite ‘no brainers’ for process improvement
Identify ‘quick wins’ and ‘no brainers’ for your business in order to save time and money. Learn when its worth your time to streamline a process.
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Four steps to the right quick wins and the right change
We all want quick wins. Here are four steps to help you identify manageable productive change to improve your business over the coming years.
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Introducing Total Cost to Serve
Introducing Total Cost to Serve, which considers both cost and human elements in process design.
Set yourself up for success in the new year
What are you doing in the new year to make the whole year a success? Take control with these ideas in order to prepare your business.
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The Lost Business Register
A Lost Business Register, like a new one, is a valuable resource for insights now and in to the future. Find out the benefits of tracking lost business.
The Trust Canyon
The Trust Canyon is a technique you can use to find new ways to innovate your advice client experience and bring more value to clients when it counts.
Team profiles on websites – A guide
A practical resource for presenting a team online and guidance on writing a simple team profile.
Complexity Creep
Complexity Creep can undermine any great idea without you even knowing it. We tackle it here.
Applying the Swiss Cheese Model to advice
What is the Swiss Cheese Model? How can it be applied to advice and process? Cut through the issue here and learn how to prevent errors.
Rethinking the not so humble file note – Part 2
Part 2 of our reflection on file notes. Making file notes better, with technology to lead the way.
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Rethinking the not so humble file note – Part 1
Part 1 of our reflection on file notes. Have you ever asked why you file note? Could there be a better way? Read and rethink the not so humble file note.
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What Tony Abbott can teach us about cultural change
Make the change. Cut through the noise. Use slogans for success.
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Choosing your advice tech: Capability vs. Ease of use
Technology always brings a trade-off between capability and ease of use and AdviceTech is no exception.
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Three common errors in workflows/threads
Workflows, tasks, and threads can be a headache. Here a three more errors you can erase in advance.
So many tasks, so many notifications
When you track every task, it’s easy to get bogged down by notification overload. Here’s how to fix it, save the mess, and save time.
Everyone gets a budget!
Having to justify every expense to management is both disempowering and a waste of time. Let’s fix it.
How to MacGyver your website
Websites aren’t just a tool for a marketing. So, we ask the question: What would MacGyver do?
Do the Gemba advice walk
Identify problems in your advice process with a ‘Gemba walk’, and possibly the help of a little pony.
I did a blog!
Yay me! And what better way to kick off a blog, than to blog about the blog. Blogception, if you will.