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Team survey

A key tenet of Kaizen philosophy is that the opinion of every team member matters. Nobody knows the job you do, like you do.

To that end, we’re asking you to complete this survey and give us your insights into your experience within your practice.

Please note:

This survey is not anonymous. However, your responses will not be shared directly with your employer beyond general findings.
You should not use personal client information in this survey.
You should allow up to 30 minutes to complete this fully.

Step 1 of 4

25%

First name*
Job title*
Who is your manager?
About you
Everyone is different. You might be a people-person, you might love number crunching, you may relish anything with a list to follow or love the chance to be creative. First up, we’d like to get to know you a little better.
What do you enjoy most about your role? What tasks do you like doing?
We’d like to know what tasks or kinds of tasks you enjoy doing day to day, the kind of tasks that you seem to always get done, and the tasks that make you feel rewarded after doing.
What do you enjoy least about your role? What tasks don't you like doing?
We’d like to know what tasks or kinds of tasks you don’t enjoy doing day to day, the kind of tasks that you seem to always get put off, and the tasks that you get frustrated by or are emotionally draining.
What functions do you perform well naturally?
Of course you do lots of things well, some come with practice or techniques you’ve developed yourself over the years. Some come naturally. We’re interested in what you’re naturally gifted at.
What functions don't you perform well naturally?
Whilst you may have very effective strategies to help manage your weaknesses (or even turn them into strengths), we’re more interested in what takes this deliberate effort.
What frustrates you about change?
Change is constant, some for the better, some not so much. What frustrates you about change? What kind of change do you struggle with?
What helps you manage change?
What is best enables you to adapt to change? What kind of circumstances do you feel best supports change for you personally?

Your role
Next we’d like to learn more about your perspective and your role within your practice.
Do you have a written job description?
- Yes
- I did, but it’s no longer current
- No
How much do you agree with this statement: "I understand my role and have clarity on what's required of me."
- Strongly Disagree
- Disagree
- Disagree somewhat
- Niether agree, nor disagree
- Agree somewhat
- Agree
- Strongly agree
How much do you agree with this statement: "I have clear Key Performance Indicators and understand how my success is measured."
- Strongly Disagree
- Disagree
- Disagree somewhat
- Niether agree, nor disagree
- Agree somewhat
- Agree
- Strongly agree
What do you feel could be done better to help you be more effective in your role? How much of an impact would this have?
What opportunities for process improvement do you see?
Are there any improvements to your physical workspace which could help you be more effective? How much of an impact would this have?
This could be things that are hard to find, hard to access, resources you’ve had at previous jobs and miss now, etc.
Are there any improvements to your digital workspace which could help you be more effective? How much of an impact would this have?
This could be things that are hard to find, hard to access, resources you’ve had at previous jobs and miss now, etc.
What are some examples where your work has gone to waste?
This could be rework due to error, rework due to being given poor information, work on a task that wasn’t ultimately used, or any other type of waste?
If you were leaving your practice, how likely would you be to recommend your role to a friend?*
- Very unlikely
- Unlikely
- Somewhat unlikely
- Neither likely, nor unlikely
- Somewhat likely
- Likely
- Very likely
Please provide detail on why you're unlikely to recommend your role to a friend.
If you had a budget of $1,000pa to spend on improving your effectiveness day-to-day, how would you spend it? How much of an impact would this have?
This could be on some equipment that would help you work, a subscription to software or a service, some kind of small-scale outsourcing, or anything else.
If you had a week uninterrupted to improve your future effectiveness, how would you spend it? How much of an impact would this have?
No saying ‘catching up’ on business-as-usual work. That’s cheating.

Your practice
Now that we know more about you and your role, we’d like your unique perspective on the rest of the practice.
What do you see as the strengths of your practice?
What do you see as the weaknesses of your practice?
What do you see as significant opportunities for your practice?
What do you see as significant threats to your practice?
What do you think is the greatest risk the practice is exposed to today? Please detail why you think so.
This could be risk due to unhappy clients, compliance risks which have been under the radar to date, security or data risks, key person risks, etc.
If change was going to be unsuccessful at your practice, what would you consider to be the most likely reason?
- Lack of commitment / follow through by management
- Insufficient communication from management
- Poor understanding of change impact
- Disengaged team member(s)
- Too much change, too quickly
What barriers to the success of the practice do you see?
What is the one smallest improvement you could make to help the business?
Think of the Opportunities, Weaknesses and Threats you listed above. What is the smallest possible thing YOU could do to help capitalise on the business Opportunities or manage a Weakness/Threat? We aren’t looking for game changers, we’re looking for one incremental improvement.

Final thoughts
Thank you for taking the time to complete this survey. Your input is essential to the success of the practice and will be taken into consideration.
Do you have any other comments or thoughts you would like to provide at this time?
Do you have any feedback on this survey or for Simply Kaizen?
We’re constantly trying to improve as well. We’d be keen to hear your thoughts.

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