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I hope you find these videos insightful and helpful. Let me know what you think in the comments. CX vs efficiency, and the role of choice: When looking at process design, there’s often a trade-off …
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The following three videos provide advice on choosing new technology, avoiding mistakes on social media, and data integrity. Shiny new object syndrome: We often judge our current tech by its …
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We hope you find these videos engaging and thought-provoking. Let us know your thoughts in the comments. Getting started on creating digital content: In this video, I share one quick tip for …
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Being open to change and having a continuous improvement mindset are great things, but stubbornness can have value too. To work in financial advice, is to work in a world of constant change, and …
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Each week we share lots of articles, tips, and ideas across our social media. We've rounded up three of our favourites here. Let us know what you think in the comments. Don't make this mistake in …
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In a service profession that is centred as much on education as delivery, from social media to simple emails, we share links with clients daily. But have you ever stopped to think: Could I be doing …
Continue Reading about The subtle art of hyperlinking like a ninja →
